Seacoast Bank and Quavo Partner to Enhance Dispute Operations and Reduce Fraud Losses

Core Insights - Quavo, Inc. has partnered with Seacoast Bank to enhance dispute management solutions, aiming to streamline operations, protect against fraud, and improve customer experience [1][2][3] Company Overview - Quavo is a leading technology partner for financial institutions, focusing on automating the dispute lifecycle and enhancing customer trust through faster resolutions [4] - Seacoast National Bank is one of Florida's largest community banks, with approximately $16.7 billion in assets and $13.1 billion in deposits as of September 30, 2025 [5] Partnership Details - The collaboration will utilize Quavo's QFD® platform, which automates the entire dispute process from intake to resolution, leveraging agentic AI trained on millions of cases to detect and prevent fraud [3][4] - Seacoast Bank aims to improve compliance with Regulation E, reduce fraud losses, and scale operations efficiently through this partnership [2][6] Strategic Goals - The partnership is designed to help Seacoast Bank resolve disputes more quickly and transparently, ultimately enhancing the overall customer experience [3][4] - Seacoast Bank's recognition as a 2025 Inc. Magazine Best Workplace highlights its commitment to innovation and employee excellence [3]