麻薯盒内有活老鼠？山姆致歉

Group 1 - The incident involving a live mouse found in a mochi box from Sam's Club has sparked significant public discussion and concern regarding food safety [1][2] - Sam's Club has responded by emphasizing their commitment to food safety and member experience, stating that they have initiated a full investigation in collaboration with a pest control company [2][4] - The investigation revealed that there were no signs of pests during the product's production, packaging, and storage processes, suggesting that the contamination likely occurred at the pickup location due to nearby vegetation [2][4] Group 2 - The affected consumer has documented evidence, including videos and photos, and is pursuing multiple channels for resolution, indicating a potential escalation of the issue [4] - Public sentiment on social media reflects growing dissatisfaction with Sam's Club's quality control, with many users expressing concerns about food safety and the company's recent performance [5][7] - This incident is part of a broader trend of quality control issues faced by major retailers in China, with other companies like Hema also experiencing similar problems recently [7]