交通银行以“AI+”重塑金融服务新范式
Jing Ji Ri Bao·2025-12-09 14:34

Core Viewpoint - The banking industry is undergoing a digital transformation driven by artificial intelligence (AI), with China’s Bank of Communications (BoCom) positioning its digital transition as a key strategy for high-quality development [1] Group 1: Digital Transformation Strategy - BoCom has released several strategic plans, including the "14th Five-Year" financial technology development plan and the "Artificial Intelligence+" action plan, to accelerate the establishment of a "digital BoCom" [2] - The bank's technology investment has consistently accounted for over 5% of its operating income over the past three years, with its financial technology talent pool growing from approximately 4,000 to nearly 10,000, representing nearly 10% of the workforce [2] - BoCom has restructured its digital financial infrastructure, significantly increasing its computing power, particularly in intelligent computing, to support the systematic and scalable implementation of AI [2] Group 2: AI Development and Applications - BoCom is building a "super brain" through its "Artificial Intelligence+" strategy, establishing a "1+1+N" AI framework and creating a financial model algorithm matrix worth hundreds of billions [3] - The bank has developed hundreds of application scenarios and digital employees across various fields, including customer service and risk assessment, transforming from human replacement to value creation [3] Group 3: Data Utilization and Innovation - BoCom has established an enterprise-level data service system that connects with national credit platforms and various data institutions, integrating over a hundred national and dozens of regional data types [4] - The bank has pioneered a data asset financing platform in Shenzhen, successfully implementing a project for data intellectual property pledge financing, which has won multiple awards for its innovative approach [4] Group 4: Business Empowerment and Growth - BoCom is leveraging its digital capabilities to enhance service to the real economy, integrating data and AI into core business areas such as technology innovation, cross-border finance, and supply chain [5] - The bank's mobile banking monthly active users have exceeded 53 million, indicating a growing reach of its integrated online and offline service system [5] - BoCom has provided loan support to over 60,000 technology enterprises, with a technology loan balance surpassing 1.5 trillion yuan, and has seen an average growth rate of over 30% in loans to small and micro enterprises [6] Group 5: Regional Innovation and Impact - BoCom's Qingdao branch has developed an industrial internet financial service platform that integrates information, funds, and logistics, significantly improving financing efficiency [7] - The platform has received multiple awards for its innovative impact on regional economic development, demonstrating the effectiveness of BoCom's digital financial initiatives [7]