Servify Expands AT&T Device Protection Program with AT&T Business Protect Enterprise Offering

Core Insights - Servify has announced a collaboration with AT&T to launch AT&T Business Protect Enterprise Plans, which are designed for mid to large enterprise customers and feature tiered pricing [1][2]. Group 1: Collaboration and Offerings - The partnership aims to integrate device protection into AT&T's wireless service offerings, enhancing reliability and providing businesses with peace of mind [2]. - The enterprise plans include an enterprise portal for onboarding, tech support, and AI-powered claim fulfillment, aimed at improving customer experience and cost efficiency [3]. Group 2: Market Expansion and Technology - Servify is expanding its presence in the global enterprise market by creating customized, co-branded programs that enhance revenue and customer retention [4]. - The company utilizes a technology-driven platform that integrates people, processes, and technology, ensuring real-time transparency and operational efficiency [6]. Group 3: Customer Experience and Support - Servify's approach focuses on enhancing customer experience through over 2,000 walk-in repair locations across North America, supporting tens of millions of consumers globally [7]. - The platform leverages AI for conversational support and automated adjudication, ensuring exceptional support throughout the customer lifecycle [6].