Core Viewpoint - Shanghai Disneyland Resort announced an optimization of its theme park ticket refund and exchange policy, effective from January 12, 2026, introducing a tiered refund standard for tickets purchased through official channels [1][9]. Ticket Refund Policy - The current policy prohibits ticket transfer, cancellation, or refund, allowing for a maximum of two date changes if there are available tickets for the same product on other applicable dates, up to 48 hours before the original entry date [1][9]. - Under the new policy, full refunds can be requested if the application is submitted before 23:59 seven days prior to the visit date [2][3]. - A service fee of 80 RMB per ticket will be charged for refund requests made between six days and one day before the visit date [2][3]. - No refunds will be allowed after 00:00 on the day of the visit [2][3]. Specific Examples - For a visit date of January 20, 2026, a full refund can be requested if the application is submitted by January 13, 2026, at 23:59 [6]. - If the refund request is made between January 14 and January 19, 2026, a service fee of 80 RMB per ticket will apply [6]. Eligibility for Refund - The updated refund standards apply to tickets purchased through official channels, including the Shanghai Disneyland official website, app, and various social media platforms [9]. - Tickets must meet specific criteria, such as not using any official discount coupons at the time of purchase and not having undergone any date changes after purchase [9].
明年1月12日起,上海迪士尼可以退票了!
Nan Fang Du Shi Bao·2025-12-10 05:37