Coupang CEO resigns in wake of major data leak; CAO named interim chief

Core Viewpoint - Coupang's CEO Park Dae-jun resigned following a significant data breach affecting nearly 34 million users, indicating a serious crisis for the e-commerce giant [1][2]. Company Response - Park Dae-jun expressed deep apologies for the data breach and took full responsibility for the incident and the company's response [2]. - Coupang's U.S.-based parent company appointed Harold Rogers as interim CEO to manage the fallout and restore customer trust [2][3]. - The company vowed to strengthen information security measures to prevent future incidents and restore customer confidence [4]. Data Breach Details - The data breach exposed personal information from 33.7 million customer accounts, significantly higher than the initially reported 4,500 accounts [4]. - The breach affected nearly two-thirds of South Korea's population, with the scale suggesting that almost the entire user base may have been compromised [4][5]. - Compromised information included names, phone numbers, email addresses, and delivery addresses, but payment details and login credentials were reportedly not affected [5]. Legal and Investigative Actions - The presidential office has demanded Coupang provide answers regarding compensation for affected consumers [6]. - Police conducted raids at Coupang's Seoul headquarters as part of a comprehensive investigation into the data breach [6]. - Coupang is facing a class-action lawsuit in the United States related to the data leak, which reportedly began on June 24 [7].