11月黑猫投诉服饰领域红黑榜：New Balance新鞋穿一次就开胶

Core Insights - The article discusses the November complaint handling red and black list released by the Black Cat Complaint platform, reflecting the complaint resolution status of various companies [1][8]. Group 1: Complaint Statistics - As of November 2025, the Black Cat Complaint platform has received over 31.16 million valid consumer complaints, with more than 800,000 complaints recorded in November alone [2][9]. - The red and black lists categorize companies by industry and highlight the most concerning areas based on recent consumer events, providing valuable consumer insights [2][9]. Group 2: Company Performance - New Balance has received a total of 1,910 complaints, with a response rate of 0%, primarily related to product quality issues where shoes reportedly fell apart after minimal use [3][10]. - The November red and black lists include various industries, with notable companies listed as follows: - Shared Services Blacklist: Guangyu Koste, Zhihui Xiaolian, Yunma Technology, among others [4][11]. - Shopping Platforms Blacklist: Taobao Mall, Xianyu, Tmall, and others [4][11]. - Travel and Accommodation Blacklist: Shanghai Paifenle Network Technology, Shenzhen Airlines, and others [4][11]. - Entertainment and Lifestyle Blacklist: WeChat, Tencent, and others [4][11]. - Education and Training Blacklist: Zhonggong Education, Duolingo, and others [5][13]. Group 3: Consumer Guidance - The Black Cat platform emphasizes that it does not charge consumers for resolving disputes and warns against fraudulent entities posing as official representatives [5][12]. - Consumers are advised to use official channels for complaints and to be cautious of sharing personal information or engaging with suspicious accounts [6][14].