Yang Guang Wang·2025-12-10 13:38Core Viewpoint - China Life Insurance Company has achieved a significant milestone with total premium income exceeding 700 billion yuan, reflecting its commitment to providing insurance services that safeguard the public and contribute to national prosperity [1][14]. Group 1: Business Performance - As of November 30, the total premium scale of China Life surpassed 700 billion yuan, marking a substantial growth from 600 billion yuan [1][14]. - The company has provided insurance services to over 600 million customers, with long-term effective policies exceeding 300 million [3][15]. - By the first half of 2025, the company reported over 48 million claims, with total claim payments reaching 160.9 billion yuan, including over 34 billion yuan for health insurance [3][15]. Group 2: Rural and Urban Support - China Life has deployed 965 village support staff and invested over 24 million yuan in consumption assistance to help farmers increase production and income [2]. - The company has developed agricultural insurance products covering 205 million rural residents, providing a total insurance amount of 23.92 trillion yuan to mitigate poverty risks [2]. - In urban areas, China Life has launched various insurance products targeting gig economy workers and has participated in over 140 commercial medical insurance projects across cities [2]. Group 3: Health and Elderly Care Services - China Life is expanding its health and elderly care service ecosystem, offering diverse financial products to meet the growing demand for elderly care amid an aging population [4][5]. - The company has initiated over 70 long-term care insurance projects and has seen significant growth in personal pension premiums [5]. - The company has developed a range of elderly care products and services, including travel and online assistance, to enhance the quality of life for seniors [4][5]. Group 4: Digital Transformation and Customer Experience - China Life has embraced digital transformation, with over 160 million registered users on its insurance app, enhancing service efficiency and customer experience [8]. - The company has achieved a 95.56% intelligent underwriting review rate and a 95% accuracy rate for its new intelligent customer service chatbot [8]. - The company has maintained high customer satisfaction, ranking first in service quality index for two consecutive years [8]. Group 5: Investment in the Real Economy - China Life has invested 2 billion yuan in a perpetual bond investment plan to support the operational funding of the Beijing Metro Line 6 [10][11]. - The company has established a 100 billion yuan technology innovation fund to invest in strategic emerging industries, contributing to the high-quality development of the real economy [11]. - As of September 2025, the total assets of China Life reached 74,179.81 billion yuan, with investment assets amounting to 72,829.82 billion yuan [11]. Group 6: Commitment to Green Development - China Life has invested 3.6 billion yuan in a green equity investment plan to support clean energy projects, including wind and solar power [12][13]. - The company has developed a comprehensive green insurance service system, with green insurance premiums exceeding 400 million yuan in the first half of 2025 [13]. - China Life has received an AA ESG rating from MSCI, reflecting its commitment to sustainable and responsible business practices [13]. Group 7: Industry Leadership and Regulatory Compliance - The insurance industry in China has seen a 61.7% increase in total claims during the 14th Five-Year Plan period, with China Life achieving a premium growth from 600 billion to 700 billion yuan [14]. - The company has implemented a robust risk management system, maintaining an A rating in risk management for 29 consecutive quarters [14][15]. - China Life is actively responding to regulatory requirements and enhancing its operational efficiency to ensure sustainable growth [15].