NICE Ltd. (NICE) Presents at 53rd Annual Nasdaq Investor Conference Transcript
Core Insights - Investor sentiment towards CCaaS has been challenged despite positive commentary on AI opportunities from NICE and peers in the industry [1] - AI is identified as a tailwind and key growth driver for NICE, with AI revenue embedded in their cloud platform exceeding 40% [1] - The recent acquisition of Cognigy enhances NICE's capabilities in agentic AI, strengthening their position as a leader in CCaaS [1]