中关村科金总裁喻友平：企业智能体赋能新质生产力跃迁

Core Insights - The article discusses the launch of a comprehensive product matrix "3+2+2" by Zhongguancun KJ, which includes three core technology platforms, two general scenario platforms, and two industry-specific intelligent agent platforms, aimed at enhancing enterprise-level applications of AI [1][9][10] - Zhongguancun KJ emphasizes that intelligent agents are the new super connectors in the AI era, facilitating human-machine collaboration and breaking down knowledge barriers to create value [2][4][5] Group 1: Intelligent Agent Development - The essence of deploying intelligent agents lies in the iterative evolution of scenarios, data, and models, which requires high accuracy and adherence to rules in enterprise applications [5][6] - The enterprise-level intelligent agent roadmap includes a multi-layer architecture with a powerful model platform at its core, supported by AI capability and data platforms [6][13] Group 2: Product Matrix Overview - The "3+2+2" product matrix consists of the Dazhu Model Platform 5.0, which addresses challenges in scalable and economical AI innovation, reducing innovation costs by over 30% and improving development efficiency by more than 100% [10][11] - The AI capability platform provides high-precision traditional models and foundational AI capabilities, while the AI data platform focuses on knowledge insights and efficient operations [13] Group 3: Application Scenarios - The Dazhu Intelligent Customer Platform 5.0 enhances marketing and customer service through human-machine collaboration, significantly improving marketing efficiency and customer service bandwidth [16][18] - Specific applications include automated lead analysis, intelligent outbound calling, and customer service enhancements, achieving over 55% increase in lead generation and 40% improvement in conversion rates [18][19] Group 4: Industry-Specific Platforms - The Dazhu Financial Intelligent Agent Platform integrates capabilities across various financial services, helping institutions innovate products and services [29][31] - The Dazhu Industrial Intelligent Agent Platform focuses on optimizing processes in the industrial sector, achieving significant improvements in operational efficiency and energy management [33][34]