Core Viewpoint - Starting from January 12, 2026, Shanghai Disneyland will optimize its ticket refund and exchange policy to provide more flexibility and convenience for visitors, helping them better cope with unforeseen circumstances affecting their travel plans [1] Ticket Refund Policy Changes - The current policy prohibits ticket transfer, cancellation, or refunds, but under the new policy, a tiered refund standard will be implemented for tickets purchased through official channels [1][2] - The new refund standard applies to standard gate price "one-day/two-day tickets" and Disney Magic One-Day Packages purchased through official channels [1][2] Refund Application Timeline - Visitors can apply for a full refund if the application is submitted by 23:59 seven days before the visit [3] - A service fee of 80 RMB per ticket will be charged for refund applications submitted between six days and one day before the visit [3] Restrictions on Refunds - No refunds will be allowed after 00:00 on the day of the visit [4] - The refund standard for "two-day tickets" is based on the first selected visit date [5] Additional Support and Conditions - Visitors can also seek assistance for refunds through the Shanghai Disneyland Reservation Service Center [5] - Tickets purchased through other authorized channels must consult the original purchase channel for refund policies [6]
明年1月12日起实行阶梯式退票 适用官方直营渠道 迪士尼门票提前一周可退全款
Jie Fang Ri Bao·2025-12-11 04:34