中欧基金总经理刘建平：做好投研体系“工业化”升级与长期主义客户陪伴

Core Insights - The core viewpoint of the article emphasizes the commitment of China Europe Fund to long-termism and its focus on upgrading its investment research system centered around "industrialization" and maintaining customer relationships through a long-term perspective [1] Group 1: Investment Research System Upgrade - The company is continuously promoting the upgrade of its investment research system with a focus on "professionalization, industrialization, and digital intelligence" [1] - The source of excess returns in the asset management industry is identified as "insight," which surpasses market consensus expectations [1] - Professionalization addresses the source of insights, industrialization focuses on the transformation of insights, and digital intelligence aims to scale the application of valuable insights [1] Group 2: Customer Engagement and Long-termism - The company emphasizes the importance of long-termism in customer engagement, adhering to four service principles: frequent interactions, sharing, communication, and innovation [1] - A unique "Service Covenant" has been established to continuously optimize customer service and engagement [1] - The company believes that investment is not just about numerical growth but also about building trust, and services must withstand the test of time [1]