Huan Qiu Wang·2025-12-11 09:00Core Viewpoint - The successful launch of the direct connection service for housing fund contributors by CITIC Bank's Zhengzhou branch significantly enhances customer experience through a fully online process for loan applications, approvals, and disbursements [1] Group 1: Service Innovation - CITIC Bank Zhengzhou branch has implemented a fully online process for the housing fund loan service, allowing for "instant application, instant approval, and instant disbursement" [1] - The previous offline model for housing fund loans was time-consuming and inefficient, leading to poor customer experience [1] Group 2: Operational Improvements - A professional guidance team was established to support the implementation of the new service, providing precise support throughout the entire process, from business design to risk control [1] - The bank actively communicated with the housing fund service center in Huai County to create an efficient coordination mechanism and optimize data transmission channels [1] Group 3: Strategic Goals - The launch of the direct connection service is a key initiative for CITIC Bank in promoting digital finance and inclusive finance [1] - The bank aims to deepen technological applications and innovate products and business models to provide better and more convenient financial services to local customers [1] - CITIC Bank is committed to contributing to the high-quality development of the local economy and society [1]