Group 1 - The core viewpoint of the articles emphasizes the commitment of the Bank of China Dezhou Power Plant Branch to enhance elderly-friendly financial services, aiming to transition from "pension" to "enjoying old age" for the elderly population [1][2] Group 2 - The bank has implemented various elderly-friendly service upgrades, including large-font calling screens, provision of reading glasses and emergency medical supplies, and clear signage to create a safe and comfortable environment for elderly clients [1] - For elderly clients with mobility issues, the bank offers home services for frequently needed tasks such as password resets and card loss reporting, embodying the principle of "more service runs, less running for the public" [1] - The bank has introduced a "senior mode" in its online and mobile banking platforms, featuring simplified interfaces, clearer fonts, and voice guidance to help elderly clients navigate digital services [1] - Regular activities such as "Silver Hair Class" and fraud prevention campaigns are organized to enhance elderly clients' awareness of common scams [1] Group 3 - In terms of pension financial planning, the bank integrates various products like personal pension accounts, pension insurance, and family trusts to provide comprehensive solutions that address stable savings and healthcare needs [2] - The bank aims to continuously enhance its pension service capabilities, offering professional, safe, and convenient financial services to support the elderly in leading a warm and secure life [2]
暖心金融服务护航“银龄”幸福晚年