Air Canada's 2025 12 Days of Holiday Cheer: A Year of Expanding Global Connections and Elevating the Passenger Experience

Core Insights - Air Canada reflects on a successful 2025, highlighting customer loyalty, employee dedication, and partnerships as key to its achievements [1][3] - The airline is optimistic about future growth and plans to build on its successes in 2026 [1][3] Expansion and Network Growth - Air Canada announced a significant expansion of its schedule to Latin America, introducing four new destinations, 13 new routes, and increasing capacity by 16% [4] - In 2025, the airline launched 12 new international destinations and announced seven more for 2026, enhancing its position as a major transatlantic carrier [10] Customer Experience Enhancements - The airline improved its Economy travel experience by offering complimentary beer, wine, and exclusive Canadian-made snacks on all flights, including routes to Mexico and the Caribbean [11] - New onboard features include fast, free Wi-Fi in North America and complimentary beverages for all customers [8] Awards and Recognition - Air Canada received the Five Star Global Airline Award for the sixth consecutive year at the APEX 2026 Awards, with its onboard Wi-Fi ranked as the Best Inflight Connectivity [5] - The airline was named the Best Airline in North America at the 2025 Skytrax World Airline Awards, along with multiple other accolades for its services and employee satisfaction [16] Loyalty Program Growth - Air Canada's Aeroplan loyalty program reached a milestone of 10 million members in 2025, expanding its partnerships to enhance rewards for members [6] Sustainability Initiatives - The airline achieved 100% electrification of its ground support equipment fleet at the Québec City station, transitioning from fossil fuel-powered equipment to electric alternatives [7] Operational Performance - Air Canada ranked in the Top 3 for on-time performance among North American carriers for three months in 2025, improving its on-time performance by three percentage points compared to 2024 [14] Community Engagement - The airline's "Dreams Take Flight" program successfully provided over a thousand children across Canada with magical experiences at theme parks in Florida and California [9] Infrastructure Developments - Air Canada opened two new Café locations at Montréal-Trudeau International Airport and Vancouver International Airport, designed to enhance customer experience [15]