问答精准率94.3%，“深小i”成全国首批认证政务智能体

Group 1 - The core point of the news is the recognition of Shenzhen's AI government assistant "Shen Xiao i" as one of the first seven government intelligent agents certified by the China Academy of Information and Communications Technology [2] - "Shen Xiao i" was launched on February 22 this year through the "i Shenzhen" app, aiming to provide convenient services for enterprises and the public, and efficient assistance for staff [2] - The assistant has demonstrated excellent performance metrics, achieving a government question response rate of 97.7% and an answer accuracy rate of 94.3%, positioning it as a leader in the field of intelligent government services [2] Group 2 - The development team addressed common challenges in AI applications within the government sector, such as inaccuracies and high costs, through over 200 iterations and the creation of a unified government intelligent technology architecture [3] - Innovative technologies include a multi-agent collaborative scheduling system for precise reasoning, a three-dimensional cognitive map covering seven high-frequency government service areas, and a three-layer security risk control system [3] - "Shen Xiao i" employs a construction model that promotes a unified knowledge base across the city, enabling agile development and rapid implementation, with 21 units currently participating in the integrated intelligent customer service system [3] Group 3 - Since its launch, "Shen Xiao i" has served nearly one million users and provided over 4 million AI intelligent Q&A services, with a user satisfaction rate exceeding 93% based on nearly 4,000 survey responses [4]