多部门联合发布《关于提升网络交易平台产品和服务质量的指导意见》

Core Viewpoint - The joint release of the "Guiding Opinions on Improving the Quality of Products and Services on Online Trading Platforms" aims to significantly enhance product and service quality by 2030, addressing key quality issues and fostering a competitive online trading environment [1]. Group 1: Improving Product and Service Supply Quality - One specific measure includes cultivating trustworthy online business entities and guiding platform algorithms to focus on quality [2]. - The initiative promotes pilot projects for product quality grading and encourages the establishment of quality grading zones [2]. - The development of reliable online stores and brands with strong service quality and innovation is emphasized [2]. - Platforms are encouraged to optimize credit evaluation mechanisms by incorporating shared regulatory information into their systems [2]. Group 2: Strengthening Quality Management and Governance - The opinions stress the importance of comprehensive quality management for business entities [1]. - Measures include the regulation of online trading behaviors and the enhancement of quality supervision on platforms [1]. - The initiative aims to create a safer online consumption environment through improved information transparency [2]. Group 3: Enhancing Consumer Trust and Safety - One measure focuses on promoting information disclosure, requiring platforms to display necessary licenses and rules [2]. - The establishment of a robust credit system in the online consumption sector is highlighted, including the public disclosure of consumer complaints and enterprise credit information [2]. - Platforms are urged to legally disclose service agreements and transaction rules, ensuring that operators provide accurate information about product and service quality [2].