华为携手运营商在智能化运营运维领域荣获2025 Glotel大奖

Core Insights - Huawei, in collaboration with various telecom operators, has received multiple awards at the Global Telecoms Awards, recognizing its contributions to the telecom industry and its continuous innovation in digital operations [1][7]. Group 1: Awards and Recognition - Huawei and Kenya's Safaricom won the Best BSS/OSS Modernization Award for their innovative solutions in operational efficiency [1][7]. - Huawei partnered with Indonesia's Telkomsel to win the Best Customer Satisfaction Award, highlighting their successful AI-enhanced digital twin project that improved customer experience [1][4][10]. - Huawei and China Mobile received the Highly Commended Security Solution of the Year Award for their comprehensive data security solutions [1][12]. Group 2: Technological Innovations - AI technology is becoming a core driver of intelligence in OSS/BSS operations, with Safaricom launching the AI-driven Idea-to-Cash platform, significantly reducing time-to-market and improving marketing conversion rates [2][8]. - The I2C platform has led to a 90% increase in configuration accuracy and doubled marketing conversion rates, contributing to continuous growth in ARPU [2][8]. - The AI-enhanced digital twin project with Telkomsel achieved a 15% increase in Net Promoter Score (NPS) and a 1.5% growth in ARPU, showcasing a new revenue model for operators [4][10]. Group 3: Security Solutions - Huawei and China Mobile developed an AI+BOSS system that enhances data security across its lifecycle, achieving over 99% accuracy in sensitive data classification [4][12]. - The system allows for rapid risk analysis, completing ordinary operations in 30 seconds and high-risk operations in 12 seconds, while improving audit efficiency by 95% [4][10].