Serve Robotics (SERV) CEO on 2025 Growth, 99.8% Succes Rate & 2030 Picture

Core Insights - Serve Robotics has achieved a significant milestone by launching its 2000th autonomous delivery robot, expanding its fleet from 100 to 2000 robots within a year, marking a 20x increase [2][3] - The company aims to scale its operations to a million robots in the coming years, indicating a strong belief in the future of autonomous delivery as a mainstream service [3][19] - Serve Robotics operates in dense urban environments, which presents unique challenges compared to simpler environments like homes or warehouses [6][7] Company Growth and Technology - The company has expanded its operations to six major U.S. markets, achieving a delivery reliability rate of 99.8% and an average delivery time of approximately 18 minutes [9][11] - The introduction of Gen 3 hardware has significantly improved capabilities while reducing costs, being one-third the cost of previous models and offering five times the computing power [12] - Partnerships with major delivery platforms like Uber Eats and DoorDash are crucial for rapid market entry and asset utilization, allowing Serve Robotics to onboard numerous merchants quickly [14][15] Market Trends and Future Outlook - The demand for autonomous delivery solutions is increasing, with deliveries growing over 40% quarter over quarter since 2022 [16] - The vision for urban delivery by 2030 includes widespread acceptance of delivery robots, similar to how mailboxes are perceived today, indicating a shift towards automation in last-mile delivery [17][18] - The company emphasizes the inefficiency of using large vehicles for small deliveries, advocating for a multimodal approach to urban delivery that includes robots to reduce traffic and safety risks [19][20]