菏泽：深化营商环境改革 聚焦“高效办成一件事”

Core Viewpoint - The news highlights the efforts of Heze City in reforming its business environment, focusing on the initiative "Efficiently Complete One Thing" to enhance service efficiency and improve the overall experience for businesses and citizens [1][2][3]. Group 1: Reform Implementation - Heze City government emphasizes high-level deployment and systematic thinking in enhancing the business environment, with key leaders personally overseeing the initiative [2]. - The city has implemented 33 application scenarios under the "One Thing" initiative, processing a total of 937,000 business transactions [2]. - The "One Thing" reform has been recognized at the national level, with specific cases like the agricultural machinery purchase being promoted by the State Council [2]. Group 2: Focus on Efficiency - The core of the "Efficiently Complete One Thing" initiative is to shift from a departmental perspective to a citizen-centric approach, integrating related matters for streamlined processing [3]. - The city has established a collaborative mechanism involving one leading department, one pilot district, and multiple responsible departments, resulting in a significant reduction in processing times and requirements [3]. - The number of items in the "Efficiently Complete One Thing" list has reached 129, with processing times, approval steps, and application materials reduced by over 90%, 80%, and 70% respectively [3]. Group 3: Local Characteristics and Pilot Projects - Heze City integrates the "One Thing" reform with local特色产业, launching 15 unique scenarios related to agriculture, traditional clothing, and e-commerce [4]. - The city has been recognized for its innovative practices, with several pilot projects being implemented to enhance service quality and optimize the business environment [4]. - Heze has been assigned multiple provincial pilot projects, promoting a model where initial trials benefit the entire region [4]. Group 4: Service Optimization - To meet the needs of businesses and citizens, Heze has established 359 dedicated service windows and integrated online platforms for efficient processing [5]. - The city has developed an AI-assisted system to streamline application processes, significantly reducing the time required for document submission and increasing approval rates [5]. - The average time for material submission has been cut from 30 minutes to 9 minutes, with a 90% success rate for first-time submissions [5]. Group 5: Future Directions - Heze City plans to continue deepening the "Efficiently Complete One Thing" reform, focusing on addressing urgent issues faced by businesses and citizens [6]. - The city aims to further optimize processes, enhance service efficiency, and create a market-oriented, legal, and international business environment [6].