从效率工具到智能驱动,多点数智驶向零售数智化“L3”阶段
Jin Rong Jie·2025-12-16 03:18

Core Insights - The company has evolved from a digital explorer to an industry co-builder, focusing on making AI technology practical and accessible for businesses of all sizes, aiming to help retail enterprises successfully navigate economic cycles [1] - The launch of the upgraded Dmall OS 3.X aims to accelerate the retail industry's transition to an "autonomous driving L3 stage," driven by AI technology, moving from efficiency tools to intelligent systems for sustainable growth [3] Group 1: Product Development - Dmall OS 3.X is designed to be an intelligent business hub that can autonomously sense, decide, and execute, moving beyond just efficiency tools [5] - The system features a "ten AI application matrix" that includes capabilities like AI replenishment for demand prediction, AI pricing for dynamic adjustments, and AI loss prevention for proactive risk management [5][6] - The system aims to enhance the entire retail process, from product selection to operational efficiency, effectively equipping retail businesses with a "smart brain" [5] Group 2: Industry Challenges - The retail industry faces challenges such as fluctuating consumer demands, rising operational costs, and competition extending beyond price to include experience and sustainability [4] - Companies need to build new productive capabilities to respond efficiently to market changes and continuously generate profits [4][8] Group 3: Ecosystem Collaboration - The upgrade of Dmall OS 3.X is rooted in deep collaboration with leading retail enterprises, emphasizing the importance of technology in driving retail development [7] - The company is expanding its collaborative efforts both domestically and internationally, adapting successful digital solutions for local markets [7] Group 4: Future Directions - The company has identified three core future directions: All in AI, customer success, and globalization, aiming to enhance system capabilities and support clients in winning markets [9] - The focus on AI is seen as essential for transforming the retail industry, with Dmall OS 3.X serving as a foundational tool for achieving intelligent and efficient retail operations [9]