“团购物业”模式破解老旧小区治理难

Core Viewpoint - The "group purchase property" model in Shanghai's Yangpu District addresses the challenges of managing old residential communities by integrating resources and innovating mechanisms, providing a replicable practice for nationwide governance of aging neighborhoods [1][2][4]. Group 1: Model Overview - The "group purchase property" model breaks the isolation of individual communities by forming a property service complex from 12 nearby pilot communities, enhancing bargaining power through bulk procurement, benefiting both property companies and residents [1][2]. - 75.76% of the communities in the area were built before 2000, with an average property fee of 0.18 yuan per square meter, which only covers emergency repairs, leading to a lack of basic services [1]. Group 2: Governance System - The model relies on a "multi-coordination, market operation" governance system led by party building, involving a "six-in-one" governance structure that includes street coordination, resident committees, and property execution [2][3]. - A democratic consultation process has achieved a 92.65% participation rate in owner meetings, with over 77.94% agreeing to necessary property fee adjustments, fostering broad consensus for reform [2]. Group 3: Mechanism Innovation - The model introduces an "all-encompassing bid document" approach to attract quality companies, enhancing service quality through market competition and establishing a dynamic assessment mechanism to ensure service standards [2][3]. - The "four guarantees and three optimizations" service standards promote a transition from basic service provision to quality enhancement, supported by an online platform for smart management [2]. Group 4: Implementation Results - The advantages of the "group purchase property" model are evident, with property companies shifting from reluctance to proactive engagement, leading to significant improvements in service quality and resident satisfaction [2][3]. - The model is still in its early stages and requires further promotion and adaptation to local conditions, emphasizing the need for effective long-term supervision and a robust evaluation system for property companies [3][4]. Group 5: Industry Implications - The governance of old residential communities is crucial for urban management, directly impacting residents' sense of happiness and security, with the "group purchase property" model providing valuable insights for similar communities nationwide [4]. - The model demonstrates the feasibility of upgrading property services in aging neighborhoods through market-driven methods and collaborative mechanisms, encouraging other regions to explore effective paths for modernizing grassroots governance [4].