加强网售缺陷消费品召回监管 市场监管总局发布监测评估指南
Yang Shi Xin Wen·2025-12-16 12:12

Core Viewpoint - The Market Supervision Administration has released guidelines for monitoring and evaluating the commitment to safety and recall governance for online consumer goods sales, focusing on the implementation of commitments by online trading platforms [1][2]. Group 1: Monitoring Indicators - Online trading platforms are required to leverage data and resource advantages to establish a monitoring and sharing mechanism for defective consumer goods information, continuously conducting information monitoring and risk assessment [1]. - Platforms must take action within 24 hours to stop the sale of defective consumer goods upon receiving recall information from market supervision authorities [1]. - Platforms should provide conditions for operators to prominently display recall information on their storefronts and inform consumers of their rights [1]. Group 2: Follow-up and Compliance - Platforms are expected to strengthen tracking of the handling of defective product recalls to prevent the re-listing of such products [2]. - Online trading platforms must take necessary management measures against operators who knowingly sell defective products or re-list products that have not had their defects resolved [2]. - Nine online trading platforms, including Taobao, Meituan, JD.com, Xiaohongshu, Tencent, Kuaishou, Douyin, Dewu, and Vipshop, have signed the commitment to safety and recall governance [2].