Watch CNBC's full interview with ServiceNow CEO Bill McDermott

Core Insights - ServiceNow has successfully closed the acquisition of Move Works, a company specializing in AI-driven employee experience solutions, which enhances its organic growth strategy [1][2][3] - The company has consistently achieved over 20% organic revenue growth annually for the past decade, positioning itself as a leader in the enterprise software sector [2] - ServiceNow differentiates itself from competitors by emphasizing its platform capabilities rather than relying on acquisitions for growth, stating it is not a traditional SaaS company [5] Acquisition Strategy - The role of mergers and acquisitions (M&A) in ServiceNow's growth strategy is minimal, as the company is already experiencing significant organic growth [4][5] - The acquisition of Move Works is seen as a strategic enhancement rather than a necessity for growth [2][4] AI and Control Tower - ServiceNow's AI Control Tower integrates various data sources and models, allowing for seamless interaction across different software environments, which is crucial for managing both human and non-human agents [10][11] - The Control Tower provides a unified view of workflows and security, which is unique to ServiceNow and adds significant value to its offerings [8][12] Market Position - The company currently manages 75 billion workflows, showcasing its extensive operational scale and capability [8] - ServiceNow's confidence in its market position is reflected in its decision to execute a five-for-one stock split, indicating strong performance expectations [7]