壹快评丨独身逝者遗产不能给自己买墓地？为民办事讲“法”之前不妨先讲“情”

Core Viewpoint - The incident surrounding the estate of the deceased Ms. Jiang highlights the tension between legal regulations regarding unclaimed inheritances and the emotional needs of the deceased's friends and relatives, emphasizing the need for a balance between legal adherence and human empathy in public service [2][4][5]. Legal Framework - According to Article 1160 of the Civil Code, inheritances with no heirs or legatees are to be claimed by the state for public welfare, while Article 1145 states that if there are no heirs or they renounce their inheritance, the local civil affairs department or village committee will act as the estate manager [3]. - The Shanghai Municipal Government's guidelines clarify that the civil affairs department must manage the estate according to legal procedures, and any funeral expenses must be validated by the court [3]. Public Reaction - The response from the community and media has been critical of the civil affairs department and local committee for their perceived lack of compassion, indicating a disconnect between legal processes and public understanding [2][4]. - The cold nature of the bureaucratic response, particularly the statement about "only being able to provide a sea burial," has been cited as a significant factor in public dissatisfaction [4]. Proposed Solutions - The resolution of this issue requires finding a balance between strict legal compliance and demonstrating human warmth in public service [5]. - It is suggested that the civil affairs department should adopt a more empathetic approach in their communications and expedite processes to avoid further conflict [5].