Qi Lu Wan Bao·2025-12-17 10:42Core Viewpoint - The company has implemented a comprehensive risk reduction management model in response to severe weather conditions, ensuring the safety of lives and property while maintaining economic continuity [1][3]. Group 1: Emergency Response and Risk Management - The company activated its disaster emergency response mechanism promptly after receiving weather alerts, conducting a thorough inventory of emergency supplies and ensuring the availability of critical resources [1]. - A cross-regional support mechanism was established to optimize case handling efficiency through digital technologies such as remote loss assessment and video inspections [1][3]. - The company has shifted from traditional passive claims management to proactive risk reduction management, enhancing service quality and efficiency for clients [1][5]. Group 2: Client Services and Support Measures - Multiple service initiatives were launched to address the potential surge in claims due to snowfall, including disaster risk warnings and a 24-hour claims reporting service [3]. - A "现场救援+远程处理" (on-site rescue + remote processing) model was initiated, allowing non-essential claims to be handled remotely to minimize client exposure to harsh weather [3]. - The company has assigned personnel to monitor and report on claim volumes and resolutions, ensuring timely processing and preventing backlog [3]. Group 3: Agricultural Support and Disease Prevention - In collaboration with local livestock departments, the company initiated a "防灾护农" (disaster prevention and agricultural protection) action, conducting risk assessments for over 200,000 pigs across multiple farms [3]. - The company distributed over 800 pieces of disinfection supplies and protective clothing to high-risk farmers, establishing a "疫病直报绿色通道" (disease reporting green channel) to preemptively address potential outbreaks [3]. Group 4: Commitment to Service Quality - The company demonstrated its commitment to client safety and corporate responsibility through proactive measures during adverse weather conditions [5]. - Future efforts will continue to focus on enhancing service quality and efficiency, adhering to a people-centered approach and the principle of "finance for the people" [5].