人工智能有望推动餐饮业革新

Core Viewpoint - The Shanghai Municipal Commission of Commerce has released the "Action Plan for Promoting Intelligent Layout in the Catering Industry (2026-2028)", aiming to drive the transformation of the catering industry towards industrialization, standardization, branding, internationalization, and greening through artificial intelligence technology [1] Group 1: Intelligent Transformation - Intelligent technology can enhance operational efficiency and service quality in catering enterprises by optimizing processes and precise management, leading to cost reduction and efficiency improvement [1] - The "Smart Canteen" initiative in Shanghai allows citizens to place orders through an online reservation system, enabling AI to achieve precise meal preparation, reducing food waste, and continuously improving dining efficiency [1] - Real-time monitoring of sales and inventory through a digital platform allows enterprises to quickly respond to market changes, while AI-assisted dish development combines traditional cooking techniques with data analysis [1] Group 2: Green Transformation - The green transformation of the catering industry relies on technological support, with intelligent solutions being an effective path to achieve low-carbon, resource-saving, and environmentally friendly goals [2] - The action plan includes measures such as embedding intelligent prompt systems to guide reasonable consumption and promoting smart waste classification and kitchen waste resource processing systems [2] - Smart supply chain systems optimize logistics paths and cold chain traceability to reduce energy consumption, while blockchain technology enhances food traceability transparency, promoting sustainable procurement [2] Group 3: Internationalization - The internationalization of catering brands is supported by intelligent technology, with AI providing insights into consumer trends and regional taste preferences, allowing enterprises to accurately target customer groups and optimize product structures [2] - Intelligent systems provide technical support for brands to expand overseas, enabling them to maintain confidence in exploring new international markets while securing their domestic market [2] Group 4: Systematic Planning - The experience in Shanghai indicates that the intelligent transformation of the catering industry requires systematic planning and multiple measures [3] - Cities need to establish a policy guidance system that incorporates catering intelligence into urban digital economy development plans, using effective incentives to lower transformation costs for enterprises [3] - Differentiated promotion paths should be created, combining targeted strategies for different catering formats, and encouraging collaboration between technology and catering enterprises to foster innovation [3]