Jin Rong Jie·2025-12-18 01:36Core Insights - The JD Service Provider Cooperation Exchange Conference held in Changsha focused on "open win-win and efficient cooperation," gathering nearly 200 service providers and merchant representatives to discuss core policies and AI tool applications for enhancing e-commerce vitality [1] Group 1: Policy and Tools - JD introduced several policy supports to clarify cooperation directions for service providers and merchants, including traffic support and content capability certification for short video and live streaming operations, as well as precision advertising policies to enhance ROI through professional data tools [2] - The newly launched merchant demand matching platform in the JD Mai service market significantly reduces the professional threshold for merchants to choose service providers by providing precise recommendations based on smart analysis of their operational conditions [4] Group 2: Service Quality and Innovation - The 2026 "JD Excellence" evaluation will focus on service quality and innovation, introducing dynamic quarterly assessments and new evaluation tracks for AI tools and express delivery services, shifting the focus from scale to quality [5] Group 3: AI Tools and Cost Reduction - AI tools showcased at the conference demonstrated significant efficiency improvements, such as reducing product listing time from 15 days to 7 days and increasing daily SKU listings by 10 times [7] - Merchants can access free trial rights for AI tools, allowing them to utilize cost-saving solutions without initial investment [9] Group 4: Merchant Success Stories - A case study highlighted how a wine specialty store achieved over 30% customer growth and stabilized monthly GMV at one million by leveraging tailored strategies from a service provider [9] - The interactive atmosphere at the conference facilitated direct solution offerings from service providers to merchants, showcasing practical applications of AI tools [10] Group 5: Future Directions - JD plans to continue enhancing policy support, tool innovation, and rights protection while expanding service provider cooperation exchange conferences to promote a shift from "scale growth" to "quality improvement" in regional e-commerce ecosystems [12]