Instacart to pay $60M to settle FTC claims it deceived consumers

Instacart will pay $60 million in refunds to settle allegations by the U.S. Federal Trade Commission that it deceived consumers with false advertising. The federal agency alleged Instacart misled consumers with unlawful tactics, causing them to pay higher fees while also denying refunds.The Federal Trade Commission (FTC) stated Instacart’s ‘free delivery’ claims are misleading because customers are still required to pay a mandatory service fee, which can add up to 15% to their total order. The agency also ...