Core Viewpoint - The "One-Click Call" emergency rescue system in Suzhou aims to enhance the safety and well-being of elderly individuals living alone, providing a reliable means of communication with a 24-hour service center [1][4]. Group 1: Project Implementation - The "One-Click Call" system is part of the 2025 Suzhou municipal livelihood project, implemented by the Civil Affairs Bureau and Suzhou Kangyang Group, and has entered a normalized operational phase [1]. - As of the end of November, 3,467 households of special difficulty elderly individuals have completed the installation of the terminal devices [1][3]. - The project targets various groups of elderly individuals, including those living alone in low-income households and those with disabilities, ensuring comprehensive coverage [2]. Group 2: Emergency Response Mechanism - The project features a four-level emergency response mechanism: "Call - Response - Handling - Feedback," ensuring timely assistance for elderly individuals in emergencies [4]. - The service center operates 24/7, with an average response time of under 50 seconds, allowing for immediate action in critical situations [4]. - The system can automatically record information and locate addresses when an emergency call is made, facilitating quick contact with emergency contacts and relevant departments [4]. Group 3: Service Expansion and Future Plans - The "One-Click Call" system is envisioned as a hub linking various elderly care services, with plans to integrate its functionalities with a broader range of home care services [6]. - The project will enhance promotional efforts to increase awareness and usage of the "One-Click Call" system among elderly individuals and their families [6]. - Future initiatives will focus on improving operational systems and ensuring the project becomes a key component of elderly care services in Suzhou, enhancing the safety and happiness of vulnerable elderly populations [6].
小小一键呼 满满安稳感 截至11月底全市3467户特殊困难老年人家庭完成终端设备安装
Su Zhou Ri Bao·2025-12-19 00:29