郑州持续加强党建引领接诉即办工作积极探索特大城市高效能治理新路径

Core Viewpoint - Zhengzhou City is enhancing its governance efficiency through a "Party building + hotline + grid + big data" mechanism, integrating the 12345 government service hotline as a primary channel for public opinion and urban governance [1][2] Group 1: Governance Mechanism - The city has established a "four-level secretary" responsibility system to ensure comprehensive organizational coverage and strengthen the leadership role of party organizations [2] - A closed-loop system for public demand handling has been created, encompassing reception, dispatch, handling, and evaluation [2] - An innovative "four-full" operational mechanism has been implemented, focusing on comprehensive coordination, platform support, full-process handling, and closed-loop mechanisms [2] Group 2: Community Engagement - The governance model aims to create a community where everyone has responsibilities, is accountable, and benefits from governance [2] - The city is enhancing the collection of public suggestions and promoting social participation in addressing public demands [2] - Efforts are being made to integrate new employment groups into the governance process, fostering a collaborative environment under party leadership [2] Group 3: Future Directions - Zhengzhou City plans to further learn from Beijing's experience in party-led governance and aims to contribute to the modernization of grassroots governance nationwide [2]