郑州持续加强党建引领接诉即办工作 积极探索特大城市高效能治理新路径

Core Viewpoint - Zhengzhou City is implementing a governance model that integrates party leadership with public service response mechanisms, aiming to enhance efficiency in addressing public grievances and improving community governance [1][2]. Group 1: Governance Mechanism - The city has established a "four-level secretary" responsibility system to ensure comprehensive organizational coverage and strengthen the leadership role of party organizations [2]. - A closed-loop system for public demand management has been created, encompassing the processes of receiving, dispatching, handling, and evaluating public requests [2]. - The governance model is characterized by an "all-in-one" approach, integrating various platforms and mechanisms to enhance responsiveness and efficiency in public service [2]. Group 2: Data and Technology Utilization - The city utilizes a unified, multi-party shared, and dynamically updated electronic map for precise identification and resolution of issues [2]. - There is an emphasis on proactive governance through data analysis and community engagement, aiming to transition from reactive problem-solving to preventive measures [2]. Group 3: Community Engagement - The initiative encourages community workers and grid members to actively engage with residents to identify and resolve disputes at the source [2]. - A mechanism for collecting public suggestions has been established, promoting social participation in addressing community needs and grievances [2]. - The city aims to foster a collaborative governance environment under party leadership, enhancing community involvement in the public service response process [2].