AI platform assists workers 24/7

Core Insights - The All-China Federation of Trade Unions has launched an AI-powered platform aimed at enhancing worker empowerment through technology [1][4] - The platform integrates computing power, models, and data to improve trade union-specific industry models, thereby increasing efficiency and intelligence in union operations [2] AI Platform Features - The AI platform consists of four main modules: computing power scheduling, knowledge operation, service management, and application support [1] - It has been applied in various scenarios, including personalized legal consultations, smart data analytics, a trade union-specific Q&A system, and a writing assistant for drafting statutory and administrative documents [3] Digital Transformation - The introduction of the AI platform signifies a transition from experience-driven to data-driven union services, facilitating systemic transformation in trade union operations [4] - The "workers' home" app has recorded significant engagement, with 440 million cumulative visits and over 14.5 million registered users since its launch [5][6] Service Enhancements - The app focuses on key areas such as workforce reform and safeguarding workers' rights, offering 27 types of services in its "workers' service zone" [7] - Over 410 activities have been organized through the app, which features 200,000 trade union service facilities and has assisted in membership registration for over 3.37 million individuals [8] Digital ID and Benefits - The "trade union's digital ID wallet" provides identity verification and benefit redemption, distributing over 270,000 health checkup vouchers and 792,000 worker care packages [9] Skills Development Initiatives - The ACFTU emphasizes enhancing workers' digital skills, launching digital courses and programs aimed at improving skills among various worker demographics [10][11] - Collaboration with government departments has led to tailored models for digitalization, training, and services, with plans to expand participation and enhance digital skills training during the 15th Five-Year Plan [12][13]