人民城市，凤凰善治：专家解码深圳市凤凰街道“幸福里”分类治理密码

Core Viewpoint - The article discusses the "Happiness Community" governance model implemented in the Phoenix Street area of Shenzhen, emphasizing its innovative approach to urban governance and community engagement, aiming to enhance the quality of urban management and address the challenges posed by rapid urbanization and population growth [2][26][75]. Group 1: Governance Model and Objectives - The "Happiness Community" governance model aims to improve urban governance capabilities and promote smart and refined city management by 2025 [3][4]. - The model is a response to the challenges of rapid urbanization, including the need for precise governance in diverse urban spaces and the integration of new populations [18][22]. - The governance approach includes a classification system that divides the area into five categories and 39 governance units, facilitating targeted management and resource allocation [32][29]. Group 2: Implementation and Achievements - The governance model has led to a significant increase in the population served, from 130,000 in 2016 to over 260,000 currently, necessitating a more sophisticated governance strategy [22][19]. - The model has achieved a 42% year-on-year decrease in public complaints and a 99.7% resolution rate for issues raised by residents, indicating effective governance and community responsiveness [40][41]. - The governance system has been recognized with awards, including the Shenzhen "Pioneer Cup" for innovative work and inclusion in national case studies for grassroots governance [49][50]. Group 3: Expert Insights and Future Directions - Experts at the academic exchange emphasized the need for continuous improvement in the governance model, advocating for a shift from reactive to proactive governance strategies [75][88]. - Recommendations include enhancing community participation, utilizing technology for better service delivery, and fostering a sense of belonging among residents [70][84]. - The Phoenix Street governance model is seen as a replicable success story for urban governance in large cities, with potential for broader application [60][62].