市场监管总局：全面规范公用企业水电气计量行为

Core Viewpoint - The State Administration for Market Regulation released a guideline aimed at standardizing the measurement practices of urban public utilities such as water, electricity, and gas, ensuring consumer rights and fostering a fair market environment [1] Group 1: Measurement Management - The guideline focuses on core aspects of measurement management, emphasizing the entire lifecycle of water, electricity, and gas meters [1] - It specifies detailed requirements for the procurement, calibration, storage, installation, replacement, and decommissioning of residential meters to ensure their accuracy and reliability [1] - Clear instructions are provided for scenarios such as scheduled replacements and fault replacements [1] Group 2: Dispute Resolution and Risk Prevention - A mechanism for dispute resolution and risk prevention is established, which includes clear public complaint channels for enterprises [1] - A rapid response mechanism is outlined to address consumer complaints effectively [1] Group 3: Information Management - Enterprises are encouraged to develop measurement information management systems that integrate measurement data with government platforms [1] - This integration aims to enhance transparency and improve collaborative governance efficiency [1]