“软实力”锻造“硬支撑”，生产性服务业撑起制造业高质量发展

Group 1 - The production service industry acts as a "behind-the-scenes hero" for manufacturing, providing essential services such as R&D design, logistics, financial services, and information services, which enhance the efficiency of manufacturing operations [1] - A robotics R&D company has partnered with an experienced firm in the electric and garden tools sector to modify R&D designs and establish a shared manufacturing platform [3] - A Shenzhen-based technology company faced challenges in transforming a lawn mowing robot design into a product due to high production costs and quality issues [4] Group 2 - The initial phase of building the platform lacked experience and technology, prompting the digital project leader and team to seek assistance from an industrial internet company in Qingdao to explore how digitalization can empower small and medium-sized enterprises [6] - A traditional electric tool manufacturer faced a dilemma of either losing orders by not lowering prices or incurring losses by reducing prices, leading them to consider "shared manufacturing" to integrate various resources into a single platform [7] - This collaborative model enabled the transition from traditional electric tool manufacturing to industries such as robotics, 3D printing, and small appliances [9] Group 3 - The Qingdao industrial internet company has built platforms for 15 industries and provided comprehensive support in developing the platform, including framework, organizational structure, operational processes, and an intelligent decision support system to enhance collaboration efficiency [10] - The production service industry is likened to the "smart brain" of manufacturing, addressing the "last mile" challenges from R&D to market, thus injecting new momentum into the high-quality development of the real economy [12] - In September, a car company in Ningbo implemented an AI tool that automatically records quality engineers' voice reports during car dimension inspections, streamlining the data collection process [14] Group 4 - Dimension matching verification is a critical step in new car R&D, and the traditional method relied heavily on experienced engineers, which was time-consuming and prone to errors [16] - The newly implemented AI tool transformed the data recording process from manual entry to voice-generated measurements, saving the company millions in investment costs [18] - A steel company developed a "Blast Furnace Expert Assistant" using an AI tool that collects vast amounts of data in real-time, improving operational efficiency and reducing decision-making errors [20] Group 5 - The Central Committee's "14th Five-Year Plan" emphasizes the need to promote the production service industry towards specialization and high-end value chain extension, which is essential for industrial upgrading and cultivating new productive forces [22] - The production service industry is seen as a key soft power that enhances the "hard strength" of manufacturing, with expectations for it to drive sustainable economic growth in China by 2026 [22]