深入宣传贯彻国家标准 促进服务业数字化转型——第十二届全国售后服务大会隆重召开

Core Insights - The "12th National After-Sales Service Conference" was held on December 19 in Beijing, focusing on the evaluation of after-sales service standards in various industries [1][2] - The conference was organized by the China Business Federation and emphasized the national standard for after-sales service evaluation, alongside other relevant standards [1][2] Group 1: Conference Details - The conference featured notable attendees including former officials from the National Committee of the Chinese People's Political Consultative Conference and the Ministry of Commerce [1][2] - Key figures included Zhang Zhigang, Zhang Chonghe, Zhu Hongren, Jiang Ming, Wang Min, and others from various industry associations and certification centers [1][2] Group 2: Evaluation Standards - The evaluation was based on the national standard "Product After-Sales Service Evaluation System" and included criteria from other standards related to brand evaluation and customer satisfaction [1][2] - The evaluation aimed to provide a comprehensive, fair, and public assessment of the after-sales service levels of participating companies [1][2] Group 3: Recognized Companies - Notable companies such as CATL, Haier Smart Home, Southern Pump Industry, Daikin Air Conditioning, Double Star Group, Yadea Technology, Inpace, Shuhua Sports, Four Seasons Muke, Hengjie Sanitary Ware, and Angel were recognized as "National Standard Five-Star After-Sales Service Enterprises" [1][2]