水电气三表计量行为新规来了 规范自主定价、落实明码标价

Core Viewpoint - The State Administration for Market Regulation has released the "Guidelines for Compliance of Pricing Behavior of Urban Public Utilities," aimed at standardizing pricing practices and protecting consumer rights in the water, electricity, and gas sectors [1][2]. Group 1: Regulatory Framework - The guidelines address issues arising from improper charging practices by urban public utilities, which have led to public concern and incorrect implementation of tiered pricing for residents [1]. - Public utilities are required to enhance service awareness, simplify processes, and provide reasonably priced products and services [1]. - The guidelines emphasize the need for public utilities to comply with government pricing directives and implement clear pricing policies, including discounts and user classification pricing [1]. Group 2: Internal Management and Compliance - The guidelines encourage public utilities to establish robust internal management systems, including internal supervision, user category management, and price monitoring mechanisms [1]. - Public utilities are mandated to conduct regular meter readings to prevent overcharging residents due to errors in tiered pricing execution [1]. - The guidelines also require public utilities to proactively rectify any identified compliance risks and cooperate with regulatory enforcement [2].