水电气三表计量新规来了

Core Viewpoint - The new compliance guidelines for the measurement of water, electricity, and gas utilities aim to ensure accurate metering and protect consumer rights throughout the entire lifecycle of the measuring instruments [1][2] Group 1: Lifecycle Management - The guidelines require urban water, electricity, and gas utility companies to establish a comprehensive ledger of measuring instruments and implement dynamic management [1] - Regular inspections must be conducted to ensure traceability from procurement to disposal, with relevant records maintained for at least the duration of use [1] Group 2: Fault Handling and Compensation - Specific rules for handling faults have been established, outlining the responsibilities of utility companies [1] - If measuring instruments fail or are inaccurate due to non-human causes, companies are required to replace them free of charge and must refund or compensate users for any overcharges resulting from measurement issues [1] Group 3: Complaint Mechanism - Utility companies are mandated to create a complaint handling mechanism for measurement disputes, including the publication of complaint methods, channels, and contact numbers [2] - Timely processing and registration of measurement complaints is required [2]