实现全省医疗机构医务社会工作全覆盖

Core Insights - The Sichuan Provincial Social Work Department, in collaboration with six other departments, has issued a work plan to enhance the medical social work service system in healthcare institutions, aiming to improve patient experience and promote harmonious doctor-patient relationships [1][2] Group 1: Implementation Timeline - By the end of this year, all secondary and above hospitals in Sichuan will establish a medical social work system, with conditions allowing tertiary hospitals to set up dedicated departments and staff [1] - By the end of 2027, all tertiary hospitals in the province will fully establish medical social work departments and employ dedicated personnel [1] - By 2030, the goal is to achieve comprehensive coverage of medical social work across all healthcare institutions in the province, with a well-developed service system and a workforce that meets industry needs [1] Group 2: Service Offerings - The plan specifies tailored services for different target groups, including psychological and social support, discharge adaptation, medical aid fund coordination, remote services, health education, emotional counseling, and doctor-patient relationship adjustment for patients and their families [2] - For hospitals and medical staff, services include stress relief, participation in medical humanities education, doctor-patient relationship adjustment, and volunteer recruitment and management [2] - For grassroots institutions, the plan supports chronic disease management, family doctor contracts, integrated health and elderly care, and health promotion services, as well as connecting discharged patients with community resources [2] - In response to emergencies, the plan provides crisis intervention and group counseling for victims of disasters and public health events, integrating emergency resources and disseminating knowledge on disease prevention and control [2] Group 3: Current Progress - As of now, Sichuan has established 244 social work service pilot projects across various sectors, including 33 in the medical field, 58 in schools, and 18 in petitioning, demonstrating a flourishing and effective development of social work services [2]