Core Viewpoint - The well-known milk tea brand Lele Tea issued an apology on December 20, addressing multiple issues raised by customers regarding their new product "Apple Candy" [1][4][6] Group 1: Customer Feedback - Customers reported several problems with the "Apple Candy" product, including apples not being properly coated in sugar, insufficient sugar leading to oxidation, overly sticky texture, and improper presentation [4][6] - Specific complaints included the sugar being too sticky, making it difficult to consume, and the apples appearing oxidized [3][4] Group 2: Company Response - In response to customer feedback, Lele Tea conducted a nationwide inspection of the "Apple Candy" series and immediately removed non-compliant products from shelves [1][6] - The company acknowledged that their lack of preparation led to inconsistent product quality, affecting customer experience [4][6] - Following the inspection, stores were ordered to rectify the issues, and severe penalties were imposed on those with significant discrepancies in product quality [1][6]
乐乐茶回应新品“苹果糖”粘牙等问题：不符标准的已下架整改
Xin Lang Cai Jing·2025-12-21 02:10