北京三家医院互联网服务上新

Core Viewpoint - The article highlights the recent upgrades in smart services at three hospitals in Beijing, focusing on the introduction of AI-driven tools and online functionalities to enhance patient experience and streamline medical processes [1] Group 1: AI and Online Services - Peking University People's Hospital has launched an "AI Smart Medical Assistant" that provides 24/7 online guidance, supporting both text and voice communication for patient inquiries related to appointments, payments, and test results [1] - The AI assistant enables patients to make online payments for medical service fees, examination costs, and medication, eliminating the need for physical queues [1] Group 2: Appointment Management - Beijing Obstetrics and Gynecology Hospital has introduced a "Waitlist Appointment" feature in its official mini-program, allowing patients to submit requests for appointments when slots are full [1] - The system automatically allocates available appointment slots to patients in the waitlist queue when cancellations occur, streamlining the booking process [1] Group 3: Internet Hospital Services - Aviation General Hospital has launched an internet hospital service, allowing patients to consult online across 15 departments [1] - The online consultation is currently available for patients aged 6 and above who have previously visited the hospital or other facilities for follow-up care [1]