洪恩识字自动续费扣款10个月无提醒 律师：涉嫌侵犯消费者选择权

Core Viewpoint - The article discusses a case involving the "Hongen Literacy" app, where a consumer was charged for an automatic subscription renewal for 10 months without prior notification, raising concerns about consumer rights violations [1] Group 1: Consumer Rights and Legal Framework - The incident highlights a potential infringement of consumer choice rights as the app's automatic renewal feature was not adequately communicated to the consumer [1] - According to the "Implementation Regulations of the Consumer Rights Protection Law," service providers must prominently inform consumers about automatic renewals to ensure informed consent [1] - Legal expert Liu Bo emphasizes that if the notifications regarding automatic renewal are not clear and conspicuous, the service provider may still be held accountable for consumer rights violations [1] Group 2: Consumer Actions and Remedies - Consumers facing similar issues are advised to file complaints with consumer associations and market regulatory authorities to seek refunds [1] - If the issue remains unresolved, consumers can retain evidence and consider legal action by filing a lawsuit [1]