《假售后》

Group 1 - The demand for home appliance repair is increasing year by year, leading to the rise of "fake after-sales" services composed of customer service, repair technicians, and intermediaries [2] - This phenomenon disrupts market order, infringes on consumer rights, and squeezes the survival space of legitimate repair technicians [2] - Experts suggest strengthening regulatory efforts on online platforms, establishing a certification system for repair technicians, and formulating a unified reference pricing standard for repair services to protect the legal rights of repair technicians [2]