张志刚：中国正进入服务业高质量发展的新时期

Core Viewpoint - The 12th National After-Sales Service Conference highlighted the evolution of after-sales service in China, emphasizing the importance of standardization and innovation in service models to support high-quality development and consumer demand [1][3]. Group 1: Evolution of After-Sales Service - The after-sales service sector has undergone four stages: initial establishment, standard leadership, integration and upgrade, and digital development [3]. - The establishment of the "Product After-Sales Service Evaluation System" industry standard is a significant step towards creating standardized service norms for enterprises [3]. Group 2: Economic Context and Achievements - In 2025, China has made new achievements in high-quality development, laying a solid foundation for expanding domestic demand and boosting consumption [3]. - Key factors contributing to this include agricultural abundance, advancements in the digital economy, progress in energy revolution, and the high-level opening of the Hainan Free Trade Port [3]. Group 3: Future Directions - The development of the service industry will remain a key focus for China in the near future, entering a new period of high-quality service development [3]. - Emphasis will be placed on standard leadership, embracing digital transformation, and strengthening integrity within the industry [3].