Core Viewpoint - The article highlights the proactive measures taken by the Industrial and Commercial Bank of China Jiangsu Branch to protect elderly clients from financial fraud, showcasing their commitment to safeguarding public assets through effective risk management and collaboration with law enforcement [1][3][12]. Group 1: Fraud Prevention Initiatives - The bank has established a robust fraud prevention network, emphasizing the importance of frontline staff in identifying and responding to suspicious activities [2][3]. - In September, a successful intervention by the Suzhou branch prevented a fraud attempt involving 1.4 million yuan, demonstrating the effectiveness of police collaboration [3]. - The bank's staff displayed patience and professionalism in handling distressed clients, as seen in a case where a client attempted to transfer 1 million yuan to a suspicious account [4]. Group 2: Tailored Services for Vulnerable Groups - The Jiangsu branch has developed specialized services for elderly clients, including educational initiatives like the "Elderly Anti-Fraud Handbook" to raise awareness about potential scams [5]. - During the Double Ninth Festival, the bank organized activities to engage elderly clients, reinforcing their commitment to protecting client assets [5]. Group 3: Cross-Border Fraud Prevention - The bank has extended its fraud prevention efforts to cross-border transactions, addressing the rising threat of international telecom fraud [6][8]. - A notable case involved the recovery of 630,000 euros for a client after a swift response to a cross-border fraud incident, highlighting the bank's effective emergency mechanisms [6]. - The bank emphasizes the need for vigilance in cross-border payments and is actively working to enhance risk management in this area [8]. Group 4: Systematic Approach to Fraud Management - The Jiangsu branch has implemented a comprehensive "Anti-Fraud Model" that integrates various stakeholders, including law enforcement and regulatory bodies, to combat telecom fraud and cross-border gambling [10]. - The bank has developed a proactive mechanism for identifying and managing suspicious transactions at the counter, ensuring timely reporting and intervention [10][11]. - Continuous training and awareness programs are in place to equip staff with the necessary skills to detect and prevent fraud effectively [11]. Group 5: Commitment to Financial Security - The bank reiterates its dedication to protecting the financial interests of the public, viewing fraud prevention as an ongoing battle that requires collaboration with various sectors [12].
筑牢反诈“长城”，守护万家灯火