Instacart ends AI-driven price experiments after criticism
Core Viewpoint - Instacart is discontinuing its price testing strategy that displayed varying prices for groceries to different shoppers, following backlash regarding its artificial intelligence practices [1] Group 1 - The decision to end the price tests comes after criticism from users and stakeholders about the fairness and transparency of the pricing model [1] - Instacart's approach involved using artificial intelligence to determine pricing, which led to concerns over potential discrimination among customers [1] - The company aims to enhance customer trust and satisfaction by standardizing prices across its platform [1]