民航法修订草案,促进解决航班延误补偿问题
Nan Fang Du Shi Bao·2025-12-22 15:10

Core Viewpoint - The revision of the Civil Aviation Law in China aims to enhance passenger rights protection by mandating airlines and airports to improve service quality and transparency regarding flight delays and cancellations [1][2]. Group 1: Legislative Changes - The draft revision requires public air transport enterprises and airport operators to reasonably arrange capacity and resources, and to strengthen the inspection and maintenance of facilities to reduce flight delays or cancellations caused by their own reasons [1]. - The revision addresses long-standing issues of passengers' lack of information rights and compensation, marking a shift towards legally mandated protections for air travelers in China [1]. Group 2: Compensation Standards - Current compensation standards for domestic airlines are low, with passengers receiving minimal benefits for delays ranging from 1 to 4 hours, such as meal provisions, and only limited monetary compensation for longer delays [1]. - For delays over 8 hours, passengers may receive a compensation of 450 yuan or equivalent benefits, while some low-cost carriers explicitly state they do not provide compensation for any reason [1]. Group 3: International Comparisons - The revision presents an opportunity for China to raise compensation standards, drawing on practices from other countries, such as the EU, where passengers are entitled to compensation based on flight distance and delay duration [2]. - Under EU regulations, compensation can reach up to 600 euros for long-haul flights delayed over 4 hours, which has led to increased caution among European airlines regarding flight cancellations [2]. Group 4: Responsibility and Transparency - Protecting passenger rights involves not only financial compensation but also clear delineation of responsibilities, as seen in Canada's recent amendments to its Air Passenger Protection Regulations, which expand the scope of airline liability [3]. - The lack of clear standards in China regarding what constitutes an airline's responsibility versus force majeure complicates the situation, highlighting the need for transparent information to alleviate passenger anxiety [3]. - The draft revision aims to improve information transparency, providing a legal basis for enhancing service quality in the Chinese aviation market [3].

民航法修订草案,促进解决航班延误补偿问题 - Reportify