加强旅客权益保障

Core Viewpoint - The draft amendment of the Civil Aviation Law has been submitted for the third review, focusing on enhancing passenger rights protection and addressing issues related to flight delays and cancellations [1] Group 1: Passenger Rights Protection - The third draft includes new provisions aimed at strengthening the protection of passenger rights, particularly concerning flight delays and cancellations [1] - Public air transport enterprises and airport operators are required to reasonably arrange capacity and allocate resources to minimize delays or cancellations caused by their own reasons [1] - There is an obligation for public air transport enterprises and airport operators to promptly and accurately inform passengers about the reasons for flight delays or cancellations and provide updates on flight status [1] Group 2: Aviation Safety Assurance - The draft also stipulates that when the safety operation assurance capability of air transport enterprises or civil airports is insufficient, they may take appropriate measures [1]