Instacart scraps AI pricing tests after backlash over grocery price swings
Instacart said Monday that it will no longer allow retailers to use an AI-powered price testing program, two weeks after an extensive investigation showed wide discrepancies in the cost of groceries purchased through the platform. INSTACART IN FOCUS IN D.C. Instacart responded swiftly to the concerns raised in that investigation. In a lengthy blog post late last week, the company sought to clarify what sorts of pricing tests it does—and doesn't—allow on the platform by responding to four different "myths,†i ...